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While we have taken several actions, and continue to work on reducing illegal robocalls, it is a difficult problem that requires complex solutions. Keep in mind that many robocalls are legal. That's why it's become more of a problem for consumers, and a more difficult problem to solve. Robocalls are calls made with an autodialer or that contain a message made with a prerecorded or artificial voice.Īdvances in technology have unfortunately allowed illegal and spoofed robocalls to be made from anywhere in the world and more cheaply and easily than ever before. Legitimate telemarketers consult the list to avoid calling both landline and wireless phone numbers on the list. To block telemarketing calls, register your number on the Do Not Call List.If you use robocall-blocking technology already, it often helps to let that company know which numbers are producing unwanted calls so they can help block those calls for you and others.
#Call to register my business with google download#
#Call to register my business with google password#
If you have a voice mail account with your phone service, be sure to set a password for it.Use caution if you are being pressured for information immediately.You will usually get a written statement in the mail before you get a phone call from a legitimate source, particularly if the caller is asking for a payment. If you get an inquiry from someone who says they represent a company or a government agency, hang up and call the phone number on your account statement, in the phone book, or on the company's or government agency's website to verify the authenticity of the request.Never give out personal information such as account numbers, Social Security numbers, mother's maiden names, passwords or other identifying information in response to unexpected calls or if you are at all suspicious.Do not respond to any questions, especially those that can be answered with "Yes.".Scammers often use this trick to identify potential targets. If you answer the phone and the caller - or a recording - asks you to hit a button to stop getting the calls, you should just hang up.Be aware: Caller ID showing a "local" number does not necessarily mean it is a local caller. You may not be able to tell right away if an incoming call is spoofed.If you answer such a call, hang up immediately. Don't answer calls from unknown numbers.Click the tabs below for tips, FAQs and resources.
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Learn more about FCC Initiatives to Combat Robocalls and Spoofing and download the FCC Report on Robocalls.įile a complaint with the FCC if you believe you have received an illegal call or text, or if you think you're the victim of a spoofing scam. Making consumer complaint data available to enable better call blocking and labeling solutions.Ĭheck out the consumer guide on Call Blocking Tools and Resources, which includes information on many of the call blocking and labeling tools currently available to consumers.Requiring phone companies to implement caller ID authentication to help reduce illegal spoofing.Allowing consumer options on tools to block calls from any number that doesn't appear on a customer's contact list or other "white list.".Empowering phone companies to block by default illegal or unwanted calls based on reasonable call analytics before the calls reach consumers.Issuing hundreds of millions of dollars in enforcement actions against illegal robocallers.The FCC is committed to doing what we can to protect you from these unwelcome situations and is cracking down on illegal calls in a variety of ways: These include complaints from consumers whose numbers are being spoofed or whose calls are being mistakenly blocked or labeled as a possible scam call by a robocall blocking app or service. Unwanted calls – including illegal and spoofed robocalls - are the FCC's top consumer complaint and our top consumer protection priority. FCC Consumer Video: Don't Hang On, Hang Up! - To watch this video with captions, click "play," then the "CC" icon.
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